Shipping policy

Shipping Policy — Stonebrook Apparel

At Stonebrook Apparel, we strive to process your order as quickly and carefully as possible. Below you will find all information regarding our shipping and processing times.


Processing Time

All orders are processed within 3–4 business days before being shipped.
During peak periods or holidays, processing times may be slightly longer.


Shipping Times

The total estimated delivery time (including processing) is:

📦 6–14 days total

This is an estimate and may vary depending on:

  • High demand at delivery services

  • Customs processing

  • Logistical circumstances beyond our control


Tracking

Once your order has been shipped, you will receive a tracking number via email.
Please note that:

  • It may take up to 6 days for your tracking number to become active in the system.

  • This is because some logistics partners only update the tracking status once the package is scanned at the first sorting facility.


Shipping Costs

Shipping costs are automatically calculated at checkout. Any promotions or free shipping offers will also be displayed there.


Address Information

Please ensure all shipping information is correct. Stonebrook Apparel is not responsible for delays or failed deliveries caused by incorrect address information.


Issues with Your Order?

If you have any questions about the status of your shipment or tracking, feel free to contact us at:
📧 info@stonebrook-apparel.uk